Privacy Policy

Effective Date: September 25, 2026

RCK Global ("RCK," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit rckglobalevents.com, register for an event, purchase tickets, contact us, or otherwise interact with our website and services.

Information We Collect

Depending on how you interact with our website, we may collect:

  • Name
  • Email address
  • Phone number
  • Billing information
  • Ticket and seat selection information
  • Event registration and transaction information
  • Communications you send to us
  • Device, browser, IP address, and website usage information
  • Cookie and similar technology information

Payment card information is processed through our third-party payment processor, Stripe. RCK Global does not intend to directly store your complete payment card information on its own servers.

How We Use Your Information

We may use your information to:

  • Process ticket purchases and payments
  • Reserve and manage event seating
  • Send tickets, receipts, confirmations, and event updates
  • Provide customer support
  • Respond to questions or requests
  • Prevent fraud and maintain website security
  • Operate and improve our website and events
  • Maintain appropriate business and transaction records
  • Comply with applicable legal obligations
  • Send promotional communications where permitted by law

Transactional Communications

When you purchase a ticket or register for an event, we may send communications necessary to complete or manage your transaction, including payment confirmations, tickets, event reminders, venue information, schedule changes, safety information, and other important event-related notices.

Marketing Communications

Where permitted by law, we may send information about RCK Global, future events, programs, or related activities.

You may unsubscribe from promotional emails by using the unsubscribe link provided in those emails.

Opting out of promotional communications will not prevent us from sending transactional or service-related communications concerning purchases or events for which you have registered.

How We Share Information

We may disclose information to service providers that help us operate our website, process payments, manage customer relationships, deliver communications, provide event services, maintain security, or perform other services on our behalf.

These providers may include payment processors such as Stripe and website, CRM, email, analytics, hosting, and event technology providers.

We may also disclose information when required by law, legal process, or when reasonably necessary to protect RCK Global, our users, attendees, or others.

We do not disclose personal information to third parties merely in exchange for monetary payment.

Certain advertising, analytics, or tracking technologies, if used, may constitute "sharing" or similar activity under applicable privacy laws. Where legally required, appropriate choices will be provided.

Cookies and Similar Technologies

Our website may use cookies and similar technologies necessary to operate the website, maintain sessions, understand website usage, remember preferences, improve performance, prevent fraud, and support analytics or marketing where enabled.

Additional information is available in our Cookie Policy.

Do Not Track and Privacy Signals

Some browsers offer "Do Not Track" signals or other privacy preference mechanisms. Because industry treatment of traditional Do Not Track signals is not uniform, our website may not respond to all traditional DNT signals.

Where applicable law requires recognition of legally valid browser-based opt-out preference signals, we will endeavor to honor those signals as required.

Third-party services integrated into our website may collect information about your activities subject to their own privacy practices.

California Privacy Rights

California residents may have certain privacy rights depending on the law applicable to RCK Global and the circumstances of the processing. These may include rights to request access to, correction of, or deletion of certain personal information.

If applicable law provides you with such rights, you may submit a request by contacting [email protected].

We may need to verify your identity before fulfilling certain requests. RCK Global will not unlawfully discriminate against an individual for exercising applicable privacy rights.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including completing transactions, administering events, maintaining appropriate records, resolving disputes, enforcing agreements, preventing fraud, and complying with legal obligations.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Children's Privacy

Our website is not intended to knowingly collect personal information directly from children under 13 without appropriate authorization or as otherwise permitted by law.

If you believe a child has provided personal information to us improperly, contact us at [email protected].

Third-Party Websites

Our website may contain links to websites or services operated by third parties. Their privacy practices are governed by their own policies, and RCK Global is not responsible for those practices.

Changes to This Policy

We may update this Privacy Policy periodically. The current version will be posted on this website with an updated Effective Date.

Contact Us

Questions or requests concerning this Privacy Policy may be sent to: